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Scaling to AN Level 4 to unlock network value
A new whitepaper sets out a vision and framework to help communications service providers (CSPs) move towards Level 4 autonomous networks
Transformation 2.0: towards an AI-native Open Digital Architecture
TM Forum’s Open Digital Architecture (ODA) is evolving with the help of a new blueprint and roadmap to deliver AI-native telco capabilities
Telco revenue growth: is it back to the future for CSPs?
Our fifth annual revenue growth Benchmark survey explores the challenges and opportunities for operators, providing a detailed breakdown of B2B and B2C service categories
Agents of change: integrating AI into customer experience operations
What are the challenges in integrating agentic AI into customer experience operations? Find out in our new report
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Shreyans Mehta
13 Jul 2026
1 minutes Cequence Security CTO Shreyans Mehta explains the concept of ‘agentic zero trust’ and why organizations must continuously validate the behavior of AI agents.
Philip Sharpe
09 Jul 20261 minutes Sonalake CEO Philip Sharpe explains why the connectivity supply chain is becoming more complex and how aggregators can help.
Jai Rajaraman
09 Jul 20261 minutes Ocient’s Jai Rajaraman explains why CSPs can’t scale AI without a unified, real-time and trusted data foundation.
Sara Coppo
07 Jul 20261 minutes BMC’s Sara Coppo explains why digital services fail at the interfaces between domains, vendors, tools and teams, and why autonomy will not arrive as a single black box but as governed collaboration across an ecosystem.
Jeff Spiess
07 Jul 20261 minutes Motive's Jeff Spiess explains why service management platforms provide the operational backbone for AI-driven customer service.
Shamik Mishra
02 Jul 20261 minutes With autonomous networks poised to unlock hundreds of millions in opex savings for telcos, Shamik Mishra, CTO of Connectivity at Capgemini Engineering, looks at why a trusted data fabric is a prerequisite.
