Telco revenue growth: is it back to the future for CSPs?
Our fifth annual revenue growth Benchmark survey explores the challenges and opportunities for operators, providing a detailed breakdown of B2B and B2C service categories
Agents of change: integrating AI into customer experience operations
What are the challenges in integrating agentic AI into customer experience operations? Find out in our new report
Autonomous Networks Summit overview, Innovate Asia 2025 – Bangkok
Find out how telcos are making rapid progress towards Level 4 autonomous networks (AN) in our retrospective summary of TM Forum’s latest AN summit.
Agentic AI and autonomy: CSPs set out their strategies
What are the key opportunities for operators adopting agentic AI and how can they overcome the many challenges to deploying it at scale?
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Kaniz Mahdi
09 Apr 2026
1 minutes Kaniz Mahdi, Director Technology, AWS Industries, AWS, explores how trusted data foundations, experiential validation, and collaboration can enable scalable, secure AI‑native networks and pathways toward 6G.
Rajmund Zieliński
31 Mar 20261 minutes What will the world of connectivity look like in 2026? What changes can we expect? Comarch Communications explores these questions and more.
Hari Bakhshi
31 Mar 20261 minutes Hari Bakhshi, Telco Product Manager at Kraken Technologies Ltd, discusses how platforms that enforce meaning and rules can simplify operating models and support clearer ownership and decision‑making.
Sukrit Kalia
19 Mar 20261 minutes Sukrit Kalia, Subject Matter Expert — Artificial Intelligence & Machine Learning at Omantel looks at how agentic AI enables autonomous enterprise work while creating new governance, security and accountability risks that require structured oversight, safeguards, and human responsibility.
Jasvir Singh
16 Mar 20261 minutes Jasvir Singh, Global Head of Practice, Platform & Partnership at Tata Communications Transformation Services, discusses why progress toward autonomous networks depends on disciplined execution, clear governance, and realistic maturity assessment rather than rapid but fragmented automation efforts.
Manish Agrawal
13 Mar 20261 minutes Comviva's President and COO, Manish Agrawal, discusses how agentic AI is reshaping BSS, enabling telecom operators to move from reactive operations toward more intelligent, proactive and scalable service models.
