Member Insights

Enabling digital transformation through insight, research and analysis

AI-powered tools revolutionizing field service management in telecom

09 Dec 2025

1 min

Ganesh Ramakrishnan, Senior Vice President at FSM Global, discusses how AI-driven telecom solutions boosts efficiency, predictive maintenance and customer satisfaction, transforming field service management into a proactive model.

From network owner to platform orchestrator: what wholesale broadband marketplace unlocks

02 Dec 2025

1 min

Shuba Sridhar, Vice President - Strategic Initiatives at Torry Harris Integration Solutions, discusses how the wholesale broadband marketplace model empowers providers to unlock new revenue streams, accelerate partner growth, and shift from capacity sales to ecosystem value creation.

Navigating the network API ecosystem

02 Dec 2025

1 min

Dr. Roy Kucukates, Director of Product Management at LotusFlare, highlights how CSPs can reduce risk and speed time-to-market by leveraging modular, cloud-native platforms instead of building API monetization solutions from scratch.

Data-powered intelligence networks: the next frontier for telcos and CSPs

02 Dec 2025

1 min

Ocient's Leah Valentine, Senior Content Strategist, discusses how telcos prepare for an AI-native future by modernizing data systems, addressing talent gaps, and unlocking intelligent services.

Understanding the rise of AI-native telco

27 Nov 2025

1 min

Prashant Kumar, Product Strategy Director at Future Connections, discusses how AI-native telcos emerge as intelligence becomes foundational, enabling autonomous, predictive, multi-agent operations that transform networks, services and customer experiences.

MCP: a protocol must for telecommunications

13 Nov 2025

1 min

Chrisaman Sood, Generative AI Strategy Product Manager at Optiva, looks at how MCP (Model Context Protocol) lets AI agents safely access telecom BSS systems, standardizing interactions with TM Forum APIs for predictable, auditable and governed automation.